Imran Kannuti, Vice President - Head of Digital Transformation, Banque Misr
10:05 - 10:25
RE-CREATING LOAN ORIGINATION – AN FSI GAME CHANGER
• Moving from “brick-and-click” to becoming a digital institution • Where is the future of digital banking and digital channels headed? • Digitizing banking through touchless and paperless solutions
Ajmair Riaz, (Head Transformation - Consumer, Private & Business Banking Africa, Middle East & Europe [Ame/E], Standard Chartered)
10:25 - 11:10
PANEL DISCUSSION | LEVERAGING REGULATORY CHALLENGES TO GROW THE LENDING INDUSTRY
• Can financial institutions manage the complexities of cross-border regulatory standards? • How can the lending industry address pressures from new market entrants and innovators? • How can the lending industry adjust to the changing scope of consumer financial protection?
Alok Gupta , Regional Head & Innovation Chair of Compliance Analytics, EU & MENAT, HSBC Bank Middle East (Moderator)
Sujatha Narasimhan , Head of AML and Compliance, Al Jazira Exchange
Imran Kannuti , Vice President - Head of Digital Transformation, Banque Misr
Madhavi Bhatia , Regulatory and Compliance Expert, Independent
• Powerful credit scoring platform and fraud detection tools to make insightful and reliable credit decisions • Informativeness of digital footprint for credit scoring - Credit risk reduction through innovation • What financial institutions should be careful with when it comes to alternative data
Fares Kobeissi, Chief Executive Officer, Bluering
11:30 - 12:15
PANEL DISCUSSION | MOVING FURTHER INTO A FINANCIAL WORLD WHERE TECHNOLOGY CONTROLS RESILIENCE
• Unlocking the key to increasing revenues and efficiency in the current business • Does the future belong to AI and ML aligned with human intelligence? • Why organizations should care about responsible AI and digital ethics?
Anand Krishnan, Director, Head of Technology, Emirates Investment Bank (Moderator)
Pratikk Dalal, Chief Financial Officer, Al Maryah Community Bank
Sri Lakshmi Bannigol, Vice President, Head of Analytics and AI, First Abu Dhabi Bank
12:15 - 12:45
NETWORKING COFFEE BREAK
12:45 - 13:05
DYNAMIC PERSONALIZATION - THE SILVER BULLET TO SUCCESS IN DIGITAL CX
• Does customization generate a higher return for an organization? • Will Omnichannel demonstrate the effectiveness of focusing on the most loyal customers? • What are the tactical challenges in getting personalization off the ground?
Danny Abla ,Founder & CEO, Bankiom
13:05 - 13:50
PANEL DISCUSSION | ACCELERATION IN THE DIGITAL TRANSFORMATION OF BUSINESS LENDING IN THE POST-COVID-19 ERA
• How can banks radically speed up their eligibility decision-making process to attract and retain clients to stay competitive? • Embracing a ‘must-have’ digital lending project in view of the pandemic • How can OCR (Optical Character Recognition) technology help financial institutions handle large volumes of loan documents?
Danny Abla, Founder & CEO, Bankiom (Moderator)
Dheen Dorai, Head of DTO, Digital Architecture & Engineering, Al Masraf
Eyad Al Qudsi, Digital Payments Expert
Gareema Kaaushik, Head of Product, YAP
Suresh Lalwani, Managing Director & Head of Coverage, Commercial Banking, First Abu Dhabi Bank
13:50 - 14:20
Fire Side Chat | RE-INVENTING CUSTOMER ONBOARDING IN THE DIGITAL ERA
• Increasing the onboarding experience and decreasing costs • How analytics platforms & CRM systems are catalysts for client onboarding • Onboarding & Securing trust with effective KYC & fraud screening
Imran Kannuti, Vice President - Head of Digital Transformation, Banque Misr (Moderator)
Maram Habash, Group Head, Client Experience and Conduct, Retail Bank and Treasury, Mashreq
Yusra Abdul Gaffar Baqi, Senior Vice President – Marketing, Aafaq Finance
14:20 – 14:30
CLOSING REMARKS BY THE CHAIRPERSON AND END OF SUMMIT PROGRAM
14:30 –15:30
NETWORKING LUNCHEON
*This is a draft agenda. Timings are subject to change*
